Please allow 1–3 business days for your order to be processed. After processing, standard U.S. shipping typically takes 3–7 business days. Delivery times are estimates and may vary during holidays, product launches, or other high-volume periods. Once your order ships, you will receive an email with tracking information.

Yes, Belora Health ships to select international destinations. International delivery times vary depending on the destination and customs processing. Customers are responsible for confirming that the products and ingredients they order are permitted in their country.

International orders may be subject to customs duties, import taxes, or other fees determined by the destination country. These charges are not included in your order or shipping total and are the customer's responsibility. Belora Health cannot predict or reimburse customs fees. Orders refused because of customs charges are not eligible for a shipping refund.

We begin processing orders quickly. Contact us as soon as possible after placing your order, and we will try to help. Changes and cancellations cannot be guaranteed once an order has entered processing or shipped. Please carefully review your shipping address before submitting your order.

If your order arrives damaged or contains the wrong item, contact us within 48 hours of delivery and include your order number and clear photographs of the package and products. Belora Health is not responsible for packages marked as delivered by the shipping carrier or for orders sent to an incorrectly entered address. If tracking shows delivered but you cannot locate your package, contact the carrier first and then reach out to us for assistance.

Because our products are consumable wellness goods, we cannot accept returns of opened, used, or tampered-with products. Unopened and unused products may be eligible for return within 14 days of delivery. Customers are responsible for return-shipping costs, and original shipping fees are non-refundable. Products must be returned in their original condition before a refund can be issued. Please contact us before sending anything back — returns mailed without prior authorization may not be accepted.

We believe in ingredient quality, transparency, and responsible sourcing. Testing information may vary by product and production batch. Please review the individual product page or contact us for the testing details available for your specific formula.

Do not use our herbal blends during pregnancy or while nursing unless your licensed healthcare professional has reviewed the complete ingredient list and specifically approved the product for you. Natural does not automatically mean appropriate during pregnancy or nursing.

Herbs and dietary supplements can interact with prescription medications, over-the-counter medicines, other supplements, and certain health conditions. Consult your physician or pharmacist before use, especially if you take medication, have a medical condition, are preparing for surgery, recently had surgery, or are receiving ongoing medical treatment. Never stop or change prescribed medication in order to use one of our products.

No. Belora Health products are created to support your everyday wellness routine. They are not intended to diagnose, treat, cure, or prevent any disease and should not replace professional medical care.

Stop using the product immediately and contact a qualified healthcare professional. Seek urgent medical care for severe symptoms such as difficulty breathing, facial or throat swelling, fainting, or a rapidly worsening reaction.

Start with the wellness goal that matters most to you, then review the product description, complete ingredient list, suggested use, and warnings. If you are unsure which formula fits your needs, contact us with your general wellness goal and we can explain the differences between our blends. We cannot diagnose a condition or provide individualized medical advice.

Follow the directions printed on the product label. Do not exceed the suggested serving. If you are new to herbal products, introduce one formula at a time so you can observe how your body responds.

Some formulas may contain overlapping herbs or serve similar purposes. Do not automatically combine several products at full strength. Review every ingredient list and consult a qualified healthcare professional when necessary, especially if you take medication or have an existing condition.

Every body and routine is different. Your experience may depend on the formula, consistency of use, diet, lifestyle, medications, and overall health. We do not guarantee a particular result or timeline.

Store products tightly closed in a cool, dry place away from direct sunlight, heat, humidity, and strong odors. Keep them out of reach of children and pets. Do not use a product if its seal is missing or damaged, or if the product develops an unusual odor, appearance, or signs of moisture or contamination.

Yes. Check the product packaging for its expiration or best-by date and follow the storage directions carefully. Do not use products after the printed date.

For questions about an order, product, or ingredient, contact us through the website contact form or the customer-service email listed on the website. Please include your full name and order number when contacting us about a purchase. Allow 1–2 business days for a response.